Data and Privacy Policy

Last updated: 15 June 2026

This Data & Privacy Policy explains how Jane Macpherson Consulting collects, uses and protects your personal information when you visit this website, contact me, or work with me.

This policy applies to the website janemacpherson.co.uk and to enquiries, consulting, coaching and related professional communications.

1. Who I am

This website is operated by:

Jane Macpherson Consulting
Jane Macpherson
Email: janemacp@gmail.com
Mobile: 07714 235650
Location: London, United Kingdom

Jane Macpherson Consulting provides consultancy and coaching services for organisations and individuals, primarily within the arts and culture sector.

For the purpose of UK data protection law, Jane Macpherson Consulting is the data controller of the personal information collected through this website and in the course of providing services.

2. What personal information I collect

I may collect and process the following types of personal information:

Information you provide directly

This may include:

  • your name

  • email address

  • phone number

  • organisation name

  • job title or role

  • information you include in an enquiry or message

  • information shared during consulting or coaching conversations

  • billing or payment information, where relevant

  • project, organisational or professional information needed to provide services

Information collected automatically through the website

When you visit this website, some technical information may be collected automatically, such as:

  • IP address

  • browser type and version

  • device type

  • pages visited

  • approximate location data

  • date and time of visit

  • how you interact with the website

This information may be collected through cookies, analytics tools, server logs or similar technologies.

3. How I use your personal information

I use personal information to:

  • respond to enquiries

  • communicate with you about my services

  • arrange calls, meetings, consulting sessions or coaching sessions

  • provide consulting, coaching or related services

  • manage client relationships

  • prepare proposals, contracts, invoices and project documents

  • improve this website and understand how people use it

  • keep appropriate business and accounting records

  • comply with legal, tax and regulatory obligations

  • protect my business, website and professional interests

I will only use your personal information where I have a lawful basis to do so.

4. Lawful basis for processing

Under UK GDPR, I rely on the following lawful bases:

Contract

I process your information when it is necessary to provide services to you, take steps before entering into a contract, manage a project, arrange coaching or consultancy, or communicate with you about agreed work.

Legitimate interests

I may process your information where it is necessary for the legitimate running of my business, including responding to enquiries, managing client relationships, improving services, maintaining records and protecting the website.

Consent

Where required, I will ask for your consent before using certain cookies, analytics tools or sending marketing communications.

You can withdraw consent at any time.

Legal obligation

I may process and retain certain information where required by law, including accounting, tax, regulatory or legal record-keeping obligations.

5. Coaching and consulting information

If you work with me as a consulting or coaching client, you may share professional, organisational or personal information during our work together.

I treat this information confidentially and only use it for the purpose of delivering the agreed service, managing the client relationship, keeping appropriate records, and complying with legal or professional obligations.

Please avoid sending highly sensitive personal information unless it is necessary for the service being provided.

6. Cookies and website analytics

This website may use cookies and similar technologies.

Cookies are small files placed on your device to help websites work, understand visitor behaviour, improve performance, or support third-party features.

Cookies may include:

Strictly necessary cookies

These are required for the website to function properly. They cannot usually be switched off.

Analytics cookies

These help understand how visitors use the website, such as which pages are visited and how people navigate the site.

Analytics cookies should only be used with your consent where required.

Third-party cookies

Some embedded tools, links or third-party services may place cookies or collect information when you interact with them.

You can usually manage cookies through your browser settings. If the website uses a cookie banner, you can use it to accept, reject or manage non-essential cookies.

7. Third-party services

I may use trusted third-party service providers to run my business and website. These may include:

  • website hosting and website platform providers

  • email providers

  • calendar or video call tools

  • accounting or invoicing software

  • analytics providers

  • cloud storage providers

  • professional advisers, where required

These providers may process personal information on my behalf only where necessary and in line with appropriate data protection safeguards.

This website may also link to third-party websites, including LinkedIn. I am not responsible for the privacy practices of external websites. Please review their own privacy policies when you visit them.

8. Sharing your personal information

I do not sell your personal information.

I may share your information only where necessary, for example with:

  • service providers who support my website, email, business systems or client delivery

  • professional advisers, such as accountants or legal advisers

  • associates or collaborators involved in delivering a project, where relevant

  • public authorities, regulators or law enforcement if legally required

Where I work with associates or collaborators, I will only share information that is necessary for the project or service.

9. International transfers

Some service providers may process data outside the United Kingdom.

Where personal information is transferred internationally, I will take reasonable steps to ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, or equivalent protections required under UK data protection law.

10. How long I keep personal information

I only keep personal information for as long as necessary.

Typical retention periods are:

  • General enquiries: up to 24 months after the last contact

  • Client and project records: up to 7 years for legal, tax and business record-keeping purposes

  • Coaching or consulting notes: for as long as needed to provide the service and maintain appropriate professional records

  • Website analytics data: according to the settings of the analytics provider

  • Marketing consent records: until consent is withdrawn or the information is no longer needed

I may keep some information for longer if required by law or if needed to resolve a dispute.

11. How I protect your personal information

I take reasonable technical and organisational steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

These steps may include secure accounts, password protection, limited access, secure storage and careful handling of client information.

However, no website, email system or online service can be guaranteed to be completely secure.

12. Your rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

  • access the personal information I hold about you

  • correct inaccurate or incomplete information

  • request deletion of your information

  • restrict how your information is used

  • object to certain types of processing

  • withdraw consent where processing is based on consent

  • request a copy of your data in a portable format, where applicable

  • complain to the UK Information Commissioner’s Office

To exercise your rights, please contact:

janemacp@gmail.com

I may need to verify your identity before responding to a request.

13. Marketing communications

I will only send marketing emails where I have a lawful basis to do so, such as your consent or where you have previously engaged with my services and the law allows me to contact you.

You can unsubscribe or opt out of marketing communications at any time by contacting me at janemacp@gmail.com

14. Children’s data

This website and my services are intended for adults and professional organisations.

I do not knowingly collect personal information from children.

15. Complaints

If you have any questions or concerns about how I use your personal information, please contact me first so I can try to resolve the issue.

Email: janemacp@gmail.com

You also have the right to complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113

16. Updates to this policy

I may update this Data & Privacy Policy from time to time to reflect changes in the website, services, tools, legal requirements or business practices.

The latest version will always be published on this page.