Consulting Services

People often come to me with an audience challenge.  It’s often a mixture of strategy, systems and people, and usually with an insight gap.   As an external consultant with deep in-house experience and wide consultancy knowledge, I can provide the clarity and solutions to set up your teams for positive change.

  • A specialist in strategy, I work with organisational leaders to devise the best strategies to deliver retention, change or audience growth, one that matches your vision, values and resourcing. 


    I work with you to define your success, to articulate your current position, considering insight, brand, segmentation and targetting, sales, communication and membership strategies.   Dependent on the project, I can work as a dedicated single consultant or lead a project team of brilliant specialist associates.  Every project is bespoke.

  • I work with cross functional teams to define their organisational digital ambition for CRM and website projects and support them in robust process and decision making.  This might include a combination of team leadership, procurement, data architecture, systems and process review alongside organisational change management. 

    I do this both as an independent consultant, and also as a Digital Advisor for the Arts Council’s Bloomberg Philanthropies Digitial Accelerator Programme.

  • If you are a marketing director a CEO, Artistic Director or producer, it can be hard to deliver strategic projects alongside your day to day.  


    I can be your collaborator and critical friend on projects like brand, positioning, memberships, communications or team functions. I can also take a fresh look at focussed funding bids or business case creation.   I bring wide knowledge of Arts and Culture to help differentiate your organsiation and build for success. 

  • Driving change across teams can be hard, but embedding audience thinking is vital. 

    I work with organisations to figure out gaps, review skills, and create solutions to make your strategy work.  This could be done as facilitated sessions, bespoke workshops, or through coaching or mentoring.  

    With over 25 years in house, and hundreds of listening sessions as a consultant, I can quickly get to the heart of your organisational culture and find a way forward that’s right for you. 

Get in touch

  • Her passion, strategic insight and unbelievable perfectionism delivered the rebrand for the theatre with more speed, confidence and sure rootedness than I ever thought possible

    Rupert Goold, Artistic Director, Almeida Theatre

  • She has vast expertise working with cultural organisations, and an empathy for those working in them. I can confidently say that all aspects of the project were uplifted by her

    Liberty Ip, Director of Marketing, Museum of Home.

  • Jane seamlessly shifted between advisor to facilitator to digging into the specialist segmentation she built strong relationships with senior colleagues, ensuring we kept our focus

    Lydia Cassidy, Director of Marketing, Chichester Festival Theatre

  • Jane has a real gift for exceptional communication and collaboration skills, working closely with our team, and trustees, ensuring everyone came on the journey with us. The impact of the work has been truly transformative for our small charity, thank you!

    Cassie Raine, Executive Director and co-CEO, PiPA

Book a free 30 minute call with me to talk about a consultancy project

Contact me